At Bekaa Hospital, your experience is at the heart of our mission to provide exceptional healthcare.

We are deeply committed to continuously improving our services, enhancing patient safety, and ensuring we meet your needs with both compassion and excellence.

We believe that all forms of feedback—whether it’s an expression of satisfaction or a specific concern—are extremely valuable.

To ensure we capture your insights effectively, patients will receive a satisfaction survey after their discharge from inpatient units or following services provided in outpatient departments such as the Emergency Room (ER), Radiology, or Laboratory.

Should you have any concerns or wish to submit a complaint, we are equally committed to addressing these promptly and thoroughly.

Your feedback helps us identify areas for improvement and ensures we uphold the highest standards of care.

If you have any complaints, we encourage you to share your thoughts, suggestions, and experiences through our link below, as your perspective directly contributes to shaping the future of care at Bekaa Hospital.